We recommend that you drain your spa 3 times per year. Usually early spring, late summer and then late fall. You do not want to drain the spa in the winter time. Below is a guideline for this.

  • Turn the heat down
  • The easiest way to drain the spa is with a garden hose. Turn the spa jets on and hold one end of the garden hose up to one of the jets, forcing the water through the hose until a siphon effect is created. Place the garden hose on the very bottom of the tub. You can use the spa cover to hold the garden hose in place. Turn the jets off.
  • Turn off the power to the spa at the breakers or disconnect.
  • Clean the spa with baking soda and a soft cloth or sponge. Rinse the spa to the footwell. Remove the water from the footwell by bailing it out or using a wet/dry vac.
  • Refill the spa.
  • Turn on the power.
  • Start all the pumps on high speed to get good flow of water and to purge the system of air.
  • Now reset your heater to the desired temperature. (Make sure the jets are pushing water, sometimes you will have to start and stop the jets to prime the pumps.)


A clean filter is important so that proper temperature is maintained and the spa is kept clean and sanitized. Your filter(s)should be thoroughly cleaned at least every time you drain the spa and maybe more often depending on your usage. A dirty filter can cause heating problems and damage circulation pumps. Dirty filters could be the cause of a spa going to OH or FLO. Below is a guideline for cleaning your filter.

  • Turn off the power to the spa.
  • Remove the filter(s). You can run your spa without the filter(s) if you are cleaning them between drainings. If your filter is under pressure with a lid, be sure to reassemble that part of the housing.
  • Soak your filter(s) in a large bucket or trash can overnight with some automatic dishwashing detergent like Cascade of Calgon(Not the liquid dishwashing detergent you use to wash dishes in your sink.)
  • When replacing the filter(s) you should turn off the power to keep the pump from sucking air.
  • Turn the power on.
  • If you clean your filter and take care of them, you should get about 2 years of life out of them.
  • If you continue to have problems after you you have cleaned your filter, the problem may be something other than a dirty filter. Call us for service.


Maintaining the proper water chemistry is an important factor for both sanitization and keeping the equipment in good working order. Improper sanitation allow bacteria to form and cause skin rashes and other medical complications. PH and chemical levels not kept at the appropriate levels can result in equipment damage and costly repairs. Sanitation is maintained by the use of ozonators, bromine or chlorine. PH is maintained by using PH-up or household baking soda.


During the winter months make sure you have the STANDARD mode set to run the spa. If your spa is older and has a time, set the timer to run more. You can set the temperature lower if you are not using the spa on a regular basis.

  • We do not recommend that you drain your spa during the winter months.
  • If your heater malfunctions, check your filter(s). If it still does not heat do not drain it because moving water will not freeze. If you have a circulation pump and it fails during the winter, but your jets still work . You can turn the jets pumps on to circulate and move the water to keep it from freezing.
  • If your spa will not work at all, check the power breakers first, and if you still do not have power place a small lamp inside the equipment area without the shade and a 100 watt light bulb. Make sure the bulb does not touch anything.